WellCollar

Privacy policy

Last updated October 26, 2026

This policy explains how Green Collar Industries Inc. (“we”, “us”) handles information in WellCollar, our software for oil and gas operators, and on wellcollar.com. If you have questions, use the contact form or email stan@greencollarindustries.com.

Information we collect

  • Account information: names, email addresses and roles of the people at your company who use WellCollar.
  • Your operating records: the wells, production, tickets, compliance records, owners, leases, financial records and documents you or we enter for your company. This can include interest owners' and landowners' names, addresses, payment details and tax information needed for statements and 1099s.
  • Phone Attendant calls: if your company uses the AI Phone Attendant, the caller's phone number, what the caller says (converted to text), the written transcript and summary of the call, and any well or work order details from it. Calls are not recorded as audio. We also keep the names and phone numbers of the emergency contacts your company adds, and when an admin confirmed each one agreed to automated alerts.
  • Contact form and demo use: what you send us through the website, and basic usage of the public demo.
  • Technical information: device, browser and log information needed to run and secure the service.

How we use it

We use this information only to provide WellCollar to you: to run the software, build and support your account, bill you, keep the service secure and answer your questions. We do not sell personal information, and we do not use your operating records for advertising.

Your data belongs to you

Your company owns its records. You can export them at any time. After you cancel, we delete your company's data on request, except where we must keep records to meet legal or accounting obligations.

Service providers

We use trusted providers to run WellCollar, under agreements that limit how they can use your information:

  • Cloud database and application hosting (Convex) and website hosting (Google Firebase).
  • Payment processing (Stripe). We don't store full card numbers.
  • Phone service (Twilio) and its speech providers, which carry Phone Attendant calls, convert callers' speech to text and read the attendant's replies aloud.
  • Email delivery for notifications and statements.
  • An AI provider (Anthropic) that processes questions you ask Ask WellCollar and Phone Attendant conversations, together with the records needed to answer them. Ask WellCollar only reads your data; it never changes or sends anything. Our AI provider's commercial terms don't allow it to train its models on this data.

Interest owners and landowners

If you're an owner whose operator uses WellCollar, or you called an operator's Phone Attendant, your operator controls your information and decides what we process for them. Contact your operator first with questions; we'll help them answer you.

Security

Data is encrypted in transit, access is limited by user role, and we keep the service updated. No system is perfectly secure, so we'll tell affected customers promptly if we learn of a breach involving their data.

Cookies and local storage

WellCollar uses browser storage to keep you signed in and to let the field app work offline. The marketing site doesn't use advertising cookies.

Children

WellCollar is a business service and isn't directed to children under 13.

Changes

If we change this policy in a meaningful way, we'll update the date above and let account administrators know.